Personal data is information that can be used to ascertain your identity. This includes information such as your correct name, address, postal address and telephone number. It does not include information that is not directly related to your actual identity. As a rule, you can use our online services without revealing your identity. When you request information, we will ask you for your name and other personal information or obtain such data from third parties. You are free to choose whether to disclose this information to us or not.
You may need to provide us with certain personal information from time to time. This information could include information such as your date of birth and address and could be protected by applicable data privacy laws. Please confirm agreement with our processing such information and our disclosure of such information to both our affiliated companies and also third party service providers for their processing. We and they shall only use your personal information for purposes necessary for our performance of our obligations under your customer agreement and our compliance with laws and regulations. Information recipients could include our banking partners, our affiliated companies and third party service providers. Processing purposes could include due diligence, anti-money laundering verifications and 'Know Your Customer' confirmations.
We will only forward your data to third parties with your express consent. According to the regulations of the German Data Protection Act, visitors to our website are informed each time personal data is collected. Furthermore, we do not collect, use or process personal data without your express consent, which may also be given electronically. Once you have given us your consent, you may revoke it at any time with future effect.
The personal data that you enter on our website is stored until the purpose for which it was entrusted to us has been fulfilled. If you no longer agree with your personal data being stored, or if it was stored in error, we will have your data deleted or blocked accordingly, or make the necessary corrections (provided this is possible in accordance with the prevailing law). If you wish, we can send you information free of charge about all of your personal data that we have saved.
Further details can be found in our Public procedure schedule
Data relating to your internet access is logged by our servers. These could be used to identify you (for example, your IP address, the date and time and the pages that you viewed). We do not exploit any personal data. We reserve the right to use anonymous data records for statistical purposes, to improve our websites and to better meet the need of its visitors. Next to the log files also so called "Cookies" are used. These are stored in your browser and help to deliver a better and more personalised service e.g. by remembering certain choices you've made so you don't have to re-enter them. The following cookies are used by our websites:
|Session||Session||Stores information necessary to use our services and to ease your current visit|
|Google Analytics||2 years||Stores information to anonymously track and analyse your visit with the goal to better understand how people use our site and to improve their visiting experience|
You can prevent the installation of the cookies by selecting the appropriate settings on your browser. If you do so, you may not be able to access or to take full advantage of all our website services.
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
Other websites that may be linked to or by our website(s) are subject to their own policies which may differ from ours. You should carefully read the privacy policies of these websites before submitting any personal information.