Good service is important to us
We want you to be completely satisfied with your EVO solution. For us, this includes making it as easy as possible for you to deal with the complex electronic payment area and its constantly growing possibilities. With us, you will not only receive practical help in the technical and commercial areas, but also answers to all your questions, explanations of technical terms relating to electronic payment, insight into written information that will help you further, and of course quick and practical access to the accessories for your terminal. Of course, our service also includes a 24-hour hotline in the event of faults.
Measure us against our standards.
Support
Whether you have a commercial or technical question – find the right contact here. We are happy to help!
EVO customer portal (BIS)
You can use the BIS (Business Information System) to access all of the relevant information about your cashless payment transactions at any time.
Accessory shop
Quickly and conveniently find receipt rolls, power packs and rechargeable batteries, cables, cleaning products and additional accessories for your card terminal here.
PCI certification
PCI DSS? Read here what that is and how you can easily and quickly certify your business now.
FAQ
This is where we explain terms such as acquirer or chargeback, and provide answers to frequently asked questions.
Downloads
Terms and Conditions, brochures, fliers or acceptance logos – find all of the important documents available to download here at a glance.
Suitable POS terminals for every need
Whether for your boutique, your café or your food truck - with the modern card readers from EVO Payments you can accept payments everywhere simply and contactlessly. Choose between devices for stationary use at the checkout, portable use in the service area and mobile use on the move.
Offer your customers the service they deserve and secure additional revenue!