Help for your POS Terminal

You have questions?

Do you have questions about the operation of your POS terminal? Here you will find the short manuals for your card payment device.

Verifone V200c

Download short user manual (German)

Verifone H5000

Download short user manual (German)

Ingenico Move/3500

Download short user manual (German)

Ingenico Move/500

Download short user manual (German)

Ingenico iCT 220 / Ingenico iCT 250

Download short user manual (German)

Ingenico iWL 220 / Ingenico iWL 250

Download short user manual (German)

CCV Vx 520

Download short user manual (German)

CCV Vx 680 WLAN / GPRS

Download short user manual (German)

Support for existing customers

(for questions about your products, technical problems, etc.)
T +49 221 99577-777*
F +49 221 99577-8777

Contact form

You can reach us from Monday to Friday from 9:00 am to 6:00 pm. We are happy to help and look forward to your questions!

Alternatively, you can use the online chat feature on our website. You can find the chat feature on each page of our website in the middle on the right-hand side.

* If you have any questions about specific transactions, please have the following information ready: Via which clients / which contractual partner / which terminal ID did the transaction take place? On what day and at what time did the transaction take place? What result was displayed in this transaction?