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From A for acquirer, to Z for "zero-rated": In our glossary you will find a clear list of the most common technical terms from the world of payments explained in a simple and understandable manner.

Security system offered by Mastercard and Visa to increase online credit card payments, requiring the cardholder to enter a password or other form of authentication before the transaction is authorised. In some markets the process is widely used, in others it is hardly used at all. American Express has a version called SafeKey.

Term for the bank of a merchant (also acquirer) that authorizes credit card payments of customers and debits them from their account. The merchant bank bears all transaction risks. The acquirer receives a turnover-based commission from the merchant for the transactions submitted.

An e-commerce service as a risk management tool for merchants offered by card organizations in selected markets (particularly the US and UK) that verifies that the address provided by the cardholder for debit and credit card transactions matches the address on file with the card issuer.

Collective term for all online payment methods from third-party providers that do not belong to a card system, such as PayPal, Klarna, bank transfers, etc. Alternative payment methods are often country-specific.

Checking identity verification tools that merchants use to decide whether to accept or reject an e-commerce transaction. These can include whitelists, blacklists, BIN checks, velocity checks or even device fingerprinting etc.

Officially certified documents verifying identity, which are required to ensure that the customer is not involved in money laundering activities or terrorist financing.

The merchant's web developer creates a payment page and uses the API interface to send a transaction to the payment gateway. This can be easily and efficiently integrated into the online shop and allows the merchant to control and analyse the entire customer experience and order processes via detailed documentation.

Apple Pay

A digital payment system developed by the US company Apple for in-house mobile devices that enables simple, contactless payment both in retail at the checkout and in restaurants as well as in apps or in online shops. In addition to an Apple mobile device, users need a credit card from a financial service provider that cooperates with Apple.

Batch processing (also batch processing) is a type of data processing and data transmission in which related transactions are completely, automatically and usually sequentially combined and transmitted for processing, usually from the same computer and under the same application.

A CNP transaction means that a payment card is not physically presented to a merchant for verification at the time of the transaction, e.g. when shopping online or via in-app payments when paying at the POS. This term is used in the payments industry to distinguish e-commerce merchants, e.g. those operating via websites or from mail order/telephone order (MOTO) locations.

International card organizations (also credit card companies) provide payment cards for their customers. Among the best known are Mastercard, Visa, American Express, China Union Pay, Diners Club and JCB. The card organization charges the cardholder for the sum of all transaction amounts of a (often time-delayed) billing period and takes over the pre-financing.

The processing of incoming payments via girocard / ELV and collected forwarding to recipient banks in a single booking to credit the total amount to the account.

Advantages: Significant cost savings, especially with high transaction volumes and simplified accounting (as only reconciliation of the sum of all payments with the collective credit note is required).

A card transaction that is charged back to the merchant. Chargebacks are initiated by the card issuer on behalf of the cardholder. Typical disputes with cardholders are delivery failures or dissatisfaction with the product or service.

A transaction overview of the processing of incoming debit and credit card payments and collected forwarding to the recipient banks. The preparation takes place within the framework of the bank working day regulations according to national/regional specifications.

The term for corporate credit cards issued to larger companies, non-profit organisations or public authorities. In addition to the pure payment function, these cards often offer additional added value, such as participation in bonus programmes, extra air miles, etc.

A credit card is used to pay for goods and services and can usually be used worldwide and online. The classic credit card grants the cardholder credit. For each transaction, fees (disagio) of 3 to 5 percent are charged, which can vary depending on the industry, sales volume or credit card company. The total amount of all transactions is charged to the cardholder in a fixed billing period (usually one month) and communicated via detailed statement.

The unique identifier for organizations/institutions collecting payments through the SEPA Direct Debit Scheme to verify the correctness of the direct debit or to request chargebacks. It is issued by the Deutsche Bundesbank in coordination with the Deutsche Kreditwirtschaft (DK) or via the creditor's house bank.

The term "debit" is used internationally for payment cards where the bank debits the transactions directly and in full without any time delay from the current account to which the debit card is linked. Thanks to NFC technology, contactless payment is possible with debit cards. The debit card is one of the most secure means of payment on the internet and at the point of sale (POS).

The automated account crediting of each individual booking after each cash cut. The settlement of the booking fees takes place per girocard transaction by the house bank.

A cashless payment procedure in which the payee or the creditor's account-holding bank may debit a claim from the debtor's account via a book money transfer by means of a power of attorney granted by the debtor.

The percentage of turnover that an acceptance point must pass on as a user fee to its acquirer, which processes the payment transactions.

A girocard is issued by the account-holding bank. The girocard can be used to make cashless payments and to withdraw unlimited amounts of cash from ATMs. The amount is debited directly from the account. With the phasing out of the formerly used Eurocheque (ec), the function of the corresponding card (ec card) was also changed. It is now called a "girocard".

Google Pay

A mobile payment system developed by the US company Google, which enables simple payment via Android smartphone with NFC function both in retail at the checkout and in apps or online shops. The prerequisite is that the respective retailer accepts Google Pay as a payment method.

The exchange of transaction data between acquirer and issuer banks (merchant or issuer banks) according to defined criteria. Fees are incurred per settled card transaction, which the acquirer must pay to the issuer. These are precisely calculated in advance and offer the advantage that the merchant receives clear transaction statements with detailed, transparent information about the interchange fee paid to the payment system.

Fees set by card schemes, which are charged by the customer's bank. The transaction volume determines the pricing of the fee collection and can vary greatly depending on the transaction, card type, location and business model.

An (online) payment option for paying for goods on account. The customer must pay the invoice within the specified payment period after receiving the goods. If the customer returns the goods, payment is not required.

Often externally appointed manager to support compliance with money laundering regulations. The money laundering officer has to uncover and process suspicious cases, check the reporting obligations and, if there is a concrete reason, report suspicious cases to the responsible FIU (Financial Intelligence Unit).

PCI DSS (also referred to as PCI) is a set of payment transaction rules developed jointly by Visa and MasterCard to ensure the data security of credit card files.

This is a set of security and privacy policies and procedures that apply to all organizations that store, process or share cardholder information.

Payment methods are the collective term for all payment methods offered by the online merchant, such as direct debit (SEPA), invoice, cash on delivery, credit/EC card, instant transfer, prepayment etc....  The greater the selection of payment methods in an online shop, the greater the likelihood that each customer will be able to use their preferred payment method - this has a positive effect on the purchase decision and can contribute to a significant increase in sales.

Please find all payment methods here!

The point of sale (POS) is the place of purchase (from the buyer's point of view) or sale (from the provider's point of view). In the context of EVO Payments solutions, the POS refers to the retail shop (e.g. a retail shop, a café, a food truck - but also a taxi).

A security deposit that sets aside a portion of the turnover and serves as a cushion for possible payment defaults or recoveries (e.g. returned direct debits or chargebacks). The amount is based on the percentage of turnover within a certain period of time and can vary depending on the industry and the risk assessment of the company.

The tokenisation process refers to an encryption process of sensitive data to increase the security of credit card payments. In this way, the risk of criminals spying on credit card data is reduced. Merchants can use this number to generate transactions, match purchases/refunds made in different channels or track customer behaviour.

The abbreviation for contract company number, which is used to identify the credit card holder and is required as a link between the merchant and the payment service provider so that a transaction can be processed.

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