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From A for acquirer, to Z for "zero-rated": In our glossary you will find a clear list of the most common technical terms from the world of payments explained in a simple and understandable manner.

Chargeback

A card transaction that is charged back to the merchant. Chargebacks are initiated by the card issuer on behalf of the cardholder. Typical disputes with cardholders are delivery failures or dissatisfaction with the product or service.

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